| jeffreypratt ( @ 2006-10-12 04:07:00 |
Today was a good day
I just booked a trip to Las Vegas for next week. I won't be there very long but just long enough to get some good food and quite possibly lose everything I own. I'm staying at the MGM Grand because it was the cheapest "reputable" hotel room on the Strip, but I'm not looking forward to the 1/2-mile walk from the elevator to the hotel room, or the $10.99/minute wifi, or the trek to the Studio Cafe for $30 breakfast. But I'm sure a couple of tequila slurpees in the Studio Walk and a big-ass cigar at Delmonico will change my attitude quickly. Is this becoming an annual ritual? Only time will tell.
In other news, my stupid iBook died again. For those keeping score at home, that's FOUR logic boards in less than a year. I took it back to the geniuses and suggested, as politely as possible, that we not bother trying to replace it again. They agreed but with the caveat that "The Supervisor" would need to call me to determine how to proceed. I braced myself for an argument. I expected them to offer some crappy $200 hardware credit. So imagine my surprise when "The Supervisor" (AKA Elise) called and read my repair history back to me. "This has been a horrible experience for you," she informed me bluntly, and then offered me a 1.83 GB Macbook as a replacement.
I was stunned. Apple was, for all intensive purposes, offering to replace my two-year old laptop with a more expensive, significantly faster computer with twice the disk and twice the memory and a Superdrive. So being the tightwad that I am, I promptly asked for an upgrade to the 2.0 GB model with 1 GB of RAM. "No problem," said Elise. "I'll have to order one for you but we can have it in a few days, and you can just pay the difference."
So I just got a brand new $1400 Macbook for $200. Something tells me that Dell wouldn't have done that. I don't want to be one of those cultish Apple freaks, but I'm blown away by this one. I'm still anxious about the quality of Apple's hardware--four catastrophic hardware failures in less than a year isn't ideal by any stretch. And I think Steve Wozniak is a bit of a knob. But their software is top-notch. And I'm beyond impressed with the treatment I've received throughout this ordeal. Apple rocks.
I just booked a trip to Las Vegas for next week. I won't be there very long but just long enough to get some good food and quite possibly lose everything I own. I'm staying at the MGM Grand because it was the cheapest "reputable" hotel room on the Strip, but I'm not looking forward to the 1/2-mile walk from the elevator to the hotel room, or the $10.99/minute wifi, or the trek to the Studio Cafe for $30 breakfast. But I'm sure a couple of tequila slurpees in the Studio Walk and a big-ass cigar at Delmonico will change my attitude quickly. Is this becoming an annual ritual? Only time will tell.
In other news, my stupid iBook died again. For those keeping score at home, that's FOUR logic boards in less than a year. I took it back to the geniuses and suggested, as politely as possible, that we not bother trying to replace it again. They agreed but with the caveat that "The Supervisor" would need to call me to determine how to proceed. I braced myself for an argument. I expected them to offer some crappy $200 hardware credit. So imagine my surprise when "The Supervisor" (AKA Elise) called and read my repair history back to me. "This has been a horrible experience for you," she informed me bluntly, and then offered me a 1.83 GB Macbook as a replacement.
I was stunned. Apple was, for all intensive purposes, offering to replace my two-year old laptop with a more expensive, significantly faster computer with twice the disk and twice the memory and a Superdrive. So being the tightwad that I am, I promptly asked for an upgrade to the 2.0 GB model with 1 GB of RAM. "No problem," said Elise. "I'll have to order one for you but we can have it in a few days, and you can just pay the difference."
So I just got a brand new $1400 Macbook for $200. Something tells me that Dell wouldn't have done that. I don't want to be one of those cultish Apple freaks, but I'm blown away by this one. I'm still anxious about the quality of Apple's hardware--four catastrophic hardware failures in less than a year isn't ideal by any stretch. And I think Steve Wozniak is a bit of a knob. But their software is top-notch. And I'm beyond impressed with the treatment I've received throughout this ordeal. Apple rocks.